If Marty's eyes stop moving or lighting up after a tumble, the eye servo or LED connectors may have become dislodged. Open the faceplate to check whether this is the cause. Turn Marty off before checking the connectors. ===== Open the faceplate ===== Press both blue tabs to release the faceplate, as shown below. This gives you access to the eye LED and servo connectors. {{ :martyv2:support_faqs:hardware:unclip_faceplate.gif?nolink&400 |Pressing the two blue tabs to open Marty's faceplate}} ===== Check the LED connectors ===== The **two groups of three wires**, one from each eye, are the LED connectors. When seated correctly, they should look like this: {{ :martyv2:support_faqs:hardware:eye_connectors.png?nolink&400 |Correctly seated connectors for the eye LEDs}} ===== Check the eye servo connector ===== The **group of five wires** from the eye servo controls Marty's eye movements. The connector should be seated as shown: {{ :martyv2:support_faqs:hardware:eye_servo_connection.png?nolink&400 |Correctly seated eye servo connector}} ===== Reseat any loose connectors ===== If a connector is slanted or loose, carefully press on **both sides of its hard plastic housing** until it sits flush with the port. If it has come out completely, check its orientation before inserting it. The connectors fit only one way round and can be fragile. If a connector is difficult to insert, check that it is facing the correct way. ===== Close the faceplate ===== Bring the faceplate back into position, then press down on the **horizontal crossbar** until the tabs snap into place. {{ :martyv2:support_faqs:hardware:reclip_faceplate.gif?nolink&400 |Pressing the horizontal crossbar to close Marty's faceplate}}