The [[https://service-program-dashboard.robotical.io/|Warranty Service Platform]] lets you view your registered Marty robots, manage service tickets and read your support conversations.

The screenshots below use example account data.

===== Sign in =====

  - Open the [[https://service-program-dashboard.robotical.io/|dashboard]].
  - Enter the email address registered with your robots and select **Send login link**.
  - When **Check your email** appears, open the login link in your inbox to continue. No password is needed.

If the email is not registered, complete [[onboarding|registration in the Marty app]] first. If a login link is no longer valid, request a new one.

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-sign-in.png?700 |Sign in to the Warranty Service Platform}}

===== My robots =====

**My robots** shows each robot's name, serial number, registration date and number of open tickets.

Select **View tickets** on a robot to see its tickets. The **Open service tickets** section shows recent unresolved reports; **View all tickets** opens the full list.

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-my-robots.png?900 |My robots and open service tickets}}

===== Add a robot =====

  - Switch on the robot and keep it nearby.
  - In **My robots**, select **Add robot**, then **Find nearby robots**.
  - Choose the robot in your browser's Bluetooth picker.
  - To register several robots together, select **Add another robot** and repeat.
  - Select **Register robot** (or **Register robots**) to save them to your account.

If **Bluetooth is unavailable** appears, use a browser that supports Bluetooth or [[multiple-robots|add the robot through the Marty app]].

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-add-robot.png?900 |Add robot using the browser Bluetooth picker}}

===== Service tickets =====

Open **Service tickets** to see the robot, creation date and status of each fault report. Use **All**, **Open** and **Closed** to filter the list.

  * Select **Close ticket** when an issue is resolved.
  * Select **Reopen ticket** if the issue needs further attention.
  * If you arrived from a robot's **View tickets** link, select **All robots** to remove that filter.

Tickets shown here are created from automatic fault reports. To report an issue yourself, follow the [[support-tickets|support ticket instructions in the Marty app]].

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-service-tickets.png?900 |Service tickets with filters and close or reopen actions}}

===== Conversations =====

**Conversations** displays support email history for your primary and alternative email addresses. Use **All**, **Open** and **Closed** to filter threads, then select a conversation to read its messages.

To continue a conversation, reply to the support email in your inbox. On a phone, select **Conversations** above the message history to return to the thread list.

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-conversations.png?900 |Support conversations and email history}}

===== Account =====

**Account** shows your primary email, alternative emails, school or establishment and registration date.

Under **Reporting & data**, you can change **Automatic fault reporting** and **Usage analytics**. Each switch saves its setting when you change it.

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-account.png?900 |Account details and reporting preferences}}

==== Manage email addresses ====

Select **Manage emails**.

  * To add an alternative address, enter it under **Add an email address** and select **Add email**.
  * Select **Set as primary** beside an alternative address to make it the primary address.
  * Select **Remove** beside an alternative address to remove it.

Select **Done** to close the window.

{{ :martyv2:userguides:warrantyservice:warranty-dashboard-2026-manage-emails.png?900 |Manage primary and alternative email addresses}}

Use **Refresh** at the top of the dashboard to reload account and ticket information. On a phone, the main navigation is at the bottom of the screen.