Sometimes, you may see one of the following warnings when using our app:
- Uh-oh! We couldn’t reach these services…
- Whoops — the request to [domain] took longer than 10 seconds and timed out.
These messages appear when your device tries to connect but receives no response. Common causes:
- A firewall silently blocking outgoing requests.
- Internet connection issues causing the app to hang.
Firewall Blocking Requests: Some networks (like schools or offices) drop traffic to unfamiliar domains without telling the browser, causing the request to hang until it times out.
Network Instability: Sometimes, dropped Wi-Fi or VPN interruptions cause similar behavior.
1. Open https://example.com to check your internet connection.
2. Ask your network administrator to whitelist these domains:
3. After whitelisting, reload the app.
4. If you're still stuck, email us: hello@robotical.io