Table of Contents

Register your Marty V2 in the Robotical app to link it to the email address you use for technical support.

Open registration

  1. Switch on Marty and connect it to the app.
  2. Registration may open automatically when you connect an unregistered Marty. If it does not, select Help (the question-mark button), then Warranty Service Registration.

Help screen with Warranty Service Registration and Issue Report buttons

Choose your role

Select I am a teacher to continue with registration. The I am a student option returns to the app without registering a robot.

Teacher and student role selection

Enter your details

  1. Enter the Email address you want Robotical to use for support.
  2. Add your School/Establishment, if applicable.
  3. Read the Warranty Terms linked in the form, then tick the agreement box if you agree.
  4. Check that your Marty's serial number appears under Serial Number(s). The app records it automatically when Marty is connected.

Warranty registration form with email, school, terms and serial-number fields

The example above shows the form before a robot has been added. Your Marty's serial number must be listed before you submit.

Add more robots (optional)

You can register several Martys with the same email address in one go.

  1. Select Add more devices in the registration form.
  2. Choose Add Devices via Bluetooth, then Add Another Device via Bluetooth. Switch on the next Marty and select it from the list of available devices. Repeat for each Marty you want to add.
  3. Check the Serial Numbers / Names list, then select Submit in the Add more devices window to return to the registration form.

Add more devices using Bluetooth

If your robots have QR codes, you can use Add Devices via QR Code instead. See Registering Robots by QR Code.

Confirm registration

  1. Check your email address and the serial numbers, then select Submit in the registration form.
  2. Open the registration email and follow its confirmation link to complete registration.

After registration, use the Warranty Service Platform to view your robots and manage support tickets. If your email address is already registered, follow the on-screen instructions to add the robots to your existing account.