https://userguides.robotical.io/ 2026-05-03T03:07:40+00:00 https://userguides.robotical.io/ https://userguides.robotical.io/_media/logo.svg text/html 2024-03-07T19:53:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/multiple-robots?rev=1709841198&do=diff Already Have an Account? Here's How to Add More Robots: * Connect to the new robot. The onboarding modal should appear. If not, you can find it in the Help screen => Warranty Service Registration button * Enter your email, add more robots if you like, and submit. text/html 2024-03-07T19:54:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/onboarding?rev=1709841266&do=diff When you first connect to a robot that’s not yet registered, a screen will pop up to guide you through the process. You'll first need select your role, as only teachers are allowed to go through that process. You'll need to provide your email and your school's name. text/html 2024-03-07T19:50:32+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/start?rev=1709841032&do=diff This section introduces users to our 2-year free warranty service. This service is designed to help with any hardware issues your robots might face. The software issues are covered too, no matter what. One cool thing about our service is that it can automatically spot problems with the robots and create support tickets for you. But if you prefer, you can also create these tickets yourself. text/html 2024-03-07T19:55:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/support-tickets?rev=1709841320&do=diff If your robot has an issue, our system might automatically make a support ticket for you. But you can also make one yourself in the app. Just be sure you're connected to the troubled robot so we can gather all the necessary info. . Once connected to your robot, visit the Help screen, and then press the text/html 2024-03-07T19:56:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/warranty-service-platform?rev=1709841384&do=diff In the warranty service platform, users have a comprehensive view and control over their robot registrations and support tickets. * Registered Robots: Users can view all their registered robots along with their registration dates. This helps in keeping track of warranty periods for each robot.Adding More Robots:Ticket Management: text/html 2024-10-03T14:52:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://userguides.robotical.io/martyv2/userguides/warrantyservice/warrantyqrscanning?rev=1727967176&do=diff Open the warranty service program from within the Marty V2 App Enter your email address and School/Establishment if applicable Push theAdd more Robots button You may get asked to give permission to access your device’s camera, select accept There will be a box visible with your camera view on the centreSubmit