Support & FAQs

If you have any questions, please don't hesitate to get in touch by e-mailing support@robotical.io

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Connectivity

Hardware

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How to find Marty's IP Address

How do I find Marty's IP address? If Marty is connected to a WiFi network, you'll need to know it's...

Arm Moves Unexpectedly

You might find that after some time your Marty's arm starts to move unexpectedly, this can be caused...

Arm Will Not Move

If you are finding that your arm does not move correctly it may be because the arm gear has been tightened...

Marty Not Walking Properly

There are a few reasons why Marty might not be walking properly Marty will walk best on a hard surface...

Warning Messages Reference Table

This table serves as a comprehensive reference for all warning and error messages that may appear in...

Face is Disconnected

If Marty's face is loose, please check that the two little clips at the top of the face are completely...

Re-zeroing A Servo

If Marty receives a large knock, it is possible that the servo arm will skip around the servo spline....