Warranty Service Platform Overview

In the warranty service platform, users have a comprehensive view and control over their robot registrations and support tickets.

Warranty Dashboard Website

  • Registered Robots: Users can view all their registered robots along with their registration dates. This helps in keeping track of warranty periods for each robot.

Warranty Dashboard My Profile

  • Adding More Robots: The platform allows the addition of more robots to the user's account. The process mirrors the app-based registration:
    1. Turn on the robots intended for registration.
    2. Connect to each robot one by one.
    3. Follow the on-screen instructions to add them to the account.
  • Ticket Management: Users can monitor the status of all open support tickets. They have the flexibility to close tickets once issues are resolved or reopen them if further assistance is needed.

Warranty Dashboard My Stats

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